Wizard Communication Systems' headquarters is located at 2 Main Street in the City of Tonawanda within a "stones throw" of the Bell Atlantic's Tonawanda Central Office.  Bell Atlantic has a full OC-3 installed in our server room which is used for our T-1 dialup lines and our fiber Internet backbone lines.  The close proximity to the Bell CO ensures us the faster and cleanest connections available.  The OC-3 was installed in the spring of 1999 and is top-of-the-line telecommunications equipment.

Our Dialup Services...

We have over 600 dialup lines split into five separate hunt groups between three separate phone companies for redundancy and because of the compatibility issues with the present day 56K V.90 modem protocols.  The first group of dialup lines connect to the "Lucent" Portmasters for all 56 Kflex and most V.90 and lower speed modems and also allows us to offer ISDN and ISDN-DOV (Data over Voice).  The second group connects to the "3COM" Total Control Units for all 56k X2 and most V.90 and lower speed USR modems. We have recently added the third dialup group colocated out of Rochester, NY with a third phone company to expand our local dialup service to the eastern and north eastern potions of New York State.

We have expanded our "Local" dialup access to all of Erie and Niagara Counties along with the communities of Medina, Albion, Batavia, Olean, Wellsville, Arcade, and most communities between Rochester, Utica, Syracuse, Rome and Watertown, New York.  Go to our Dialup Locations Page to see the numbers available for local dialup access.

System Security...

We do not take security of our network and our customers data lightly, in fact we place an extra emphasis on it.  More then 90% of our Internet servers utilize the OpenBSD Unix operating system for enhanced network security and performance.  OpenBSD is the most secure  operating system available today in the world.  We monitor the various security update websites from the Internet and update our system as soon as a patch or a solution is announced on a daily basis.  We have also disabled the ability for anyone to use our system for any type of an attack on other networks, Spam relays, IP spoofing or any intolerable behavior.  We backup the data on all of our our servers in case of any type of machine failure.  All of our servers run on battery backup units which will supply us with uninterrupted electrical power for a couple of hours and a gas powered electrical generator for extended power outages if our main power feed is ever interrupted.

Overall Philosophy...

We keep all of our servers updated to the latest secured versions of each operating system, security releases and hardware to ensure our customers Internet access is the best available.  We monitor the complete system 24 hours a day, 7 days a week and perform daily maintenance on the machines for complete reliability.  We can't ever promise a computer will not breakdown or that we will not have some kind of system problems, but then no one can make that statement honestly.